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Knowledge:
Client Experience
General Microsystems has been serving terrific clients since 1983. With our clients, we have come up with creative solutions to unique storage, network, and server challenges. A partial list of our clients include:
- The Boeing Company
- Expeditors International
- Group Health Cooperative
- Pierce County
- Safeco Insurance
- Starbucks
- City of Tacoma
- Tacoma School District
- State of Washington
- Washington Mutual
So what is it that makes our approach so different? Check out the following case studies for specific examples of our expertise:
Brief History of GMI's Client Experience
- 2008 — GMI focuses on taking care of our customers and our environment. Despite a downturn in the economy, GMI continues to impress customers with our dedication to deliver the best solutions to meet their system, network, storage and budgetary needs. GMI welcomes new customers Boeing's Aviall, Snapin, PACCAR and Zentra. With a focus on the environment GMI hosts a series of Go Green seminars offering customers insight to PSE rebate programs, NER techniques to analyze and optimize data center cooling, and Sun Microsystems eco friendly computer products and services. GMI's product portfolio continues to grow with the addition of HP, Avocent and VMWare to our Partner list.
- 2007 — GMI continues to expand our portfolio of products, services and solutions. GMI is delighted to add Weyerhaeuser as a new customer this year. Products now include Sun Microsystems, Hitachi Data Systems, Symantec and Brocade.
- 2006 — GMI proves the third time's a charm for posting back-to-back record years. Boeing remains at the top of the customer list followed by Expeditors, Washington Mutual and Starbucks.
- 2005 — GMI posts back-to-back record years. Boeing surges to the top of the customer list with strong Sun and StorageTek purchases. New customers include Starbucks and Washington Mutual. Group Health Cooperative returns to the active customer list.
- 2004 — GMI puts it all together for a breakout year. Sales were strong in both commercial and government sectors. StorageTek was added to the GMI agreement with Boeing. Tacoma School District had outgrown their existing computer systems. GMI won a contract to supply them with Sun servers and storage before their existing servers ran out of capacity. We add sixty-six percent more people and more than triple sales.
- 2003 — GMI teams with Sun Microsystems to provide channel services (fast quotes and delivery, integration, and custom services) to Boeing at direct prices. Large customers with direct contracts with manufacturers complain about service. Tech manufacturers re-embrace the channel to improve customer service. Both customers and vendors value the long term relationships that we bridge and strengthen between them. Our reputation for service and the ability to profitably provide quality services to volume customers are keys to success of channel offering.
- 2002 — Added Safeco and Expeditors International to the customer list. We expanded our integration center by adding racks, air conditioning, and battery backup to accommodate a rollout of new systems to over 150 Expeditors offices worldwide.
- 2001 — GMI survives the technology sector meltdown by not overspending during the boom and by focusing on the state and local government markets. Leveraging long-term relationships with customers like Pierce County and the Washington Department of Fish and Wildlife, GMI becomes the number one Sun reseller for state and local government in the Pacific Northwest.
- 2000 — Technology sector experiences post-Y2K boom. Tech manufacturers begin thinking that they do not need resellers. GMI provided computer systems, storage products, and integration services for Network Operation Center buildouts at Telscape, ImageX, and Terabeam.
- 1995 to 2000 — The commercial years featured the growth of customers such as US West New Vector, ATL, and Immunex. Mergers presented our biggest challenge during this period as one by one New Vector, ATL, and Immunex were acquired by larger companies with direct contracts and/or headquarters in other locations.
- 1991 to 1994 — Participation in the SBA 8(a) Program paved the way for expansion in the Federal market. New customers included Corps of Engineers, Bureau of Reclamation, NOAA, and Puget Sound Fleet and Industrial Supply Center.
- 1991 — Expanded data storage product line to provide storage solutions for several Boeing 777 test groups. GMI tape, magneto-optical disk, and hard disk subsystems captured critical electrical, mechanical, and avionics test data.
- 1991 — Became a Sun Microsystems Partner Advantage reseller. Boeing was an early customer.
- 1989 to 1990 — GMI responds to changes in data storage technology. WORM optical business declined rapidly because the technology did not keep up with the growth in capacity of products like hard disks.
- 1985 to 1988 — GMI optical disk market expands. The world pioneered innovative new technologies such as local area networks, multi-user systems, laser printers, and word processors. Customers included local universities and state agencies. The GMI optical disk market expanded to include customers across the United States and as far away as Spain, Israel, and Australia.
- 1984 — GMI builds relationship with Boeing. We began a more than twenty year relationship with Boeing by supplying printers, storage devices, and other PC products.
- 1984 — GMI innovates storage systems with custom software development. We partnered with local software company to develop the OL/D 440 write-once optical laser (WORM) disk subsystem. Our first customer was the University of Washington Applied Physics Lab. They used the laser disk to record eleven gigabytes of data in the Arctic. We sold similar subsystems to customers such as General Electric, NASA, and Lockheed.
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