COLLABORATION

TRANSFORM THE WAY YOU WORK TOGETHER

Whether you are looking to support a fully remote work environment or optimize your office communications, collaboration solutions can help you choose the option right for your company and employees without sacrificing security. As the “office” increasingly becomes disparate locations, video conferencing replaces face-to-face meetings and instant messaging steps where the office “drive-by” used to suffice.  The proper collaborative setup can help establish a framework for team success, increase productivity, and foster an invaluable sense of community and belonging even remotely.

At GMI, we are experts in collaboration platforms with tools to increase productivity, improve communication and facilitate problem-solving. We start by understanding your needs and then develop a completely customized solution for you.

Is your organization’s collaboration strategy up to the task of keeping up with today’s remote working environment?

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Unified Communications

We can help you connect your voice, video, data and mobile applications with a host of solutions, including:
  • Cisco Unified Communications Manager
  • Cisco Webex Calling: ANM provides both call control and PSTN services on one invoice
  • Cisco Webex Teams
  • Cisco Jabber Client
  • Mobility Services
  • Cisco Expressway Emergency Responder

Contact Center

Our solutions streamline customer queries so your customer care team can communicate through email, chat, phone or social media, all from one screen. Technology options include:
  • Cisco Unified Contact Center Express
  • Call and Screen Recording
  • Cisco Webex Contact Center
  • Workforce Optimization
  • Self-service IVRs
  • Outbound Campaigns

Collaboration Endpoints

Our collaboration endpoints maximize the over-burdened workspace, turning computers into meeting rooms and huddle rooms into a high-end video experience. Our solutions include:
  • Cisco Webex Board
  • Cisco Webex Room Series
  • Cisco Webex Share
  • Cisco IP Phones

Conferencing

To help your team connect and collaborate, we offer simple, high-touch, visual conferencing solutions for the user. These solutions include:
  • Cisco Webex Events
  • Cisco Webex Meetings
  • Cisco Webex Support
  • Cisco Meeting Server

Ready to transform your organization’s collaboration initiative? Our deep collaboration expertise bridges the business and technical perspectives. We can help you navigate the changing interaction paradigm, understand the newest technologies, and make the right technology investment for your organization, all while keeping your interactions safe and secure.

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